For the following issues: In-game animation lags, In-game display issue, Connection error occurs - please refer to this FAQ before submitting a request.
■For assistance or bug report, please contact us from the link below.
■If you have lost your Transfer ID/Password, please contact us from the link below.
■If you are met with a situation where you have yet to receive your purchased gems, please check our FAQ before sending us an inquiry.
■If you have any suggestions, please send them through the form linked below:
※ Please note that it is of our policy to not reply. However, rest assured that we will verify your valuable opinion and work towards improving.
■ Reporting on Hacker and Harassment can be done through the form linked below:
※In regards to the result of the investigation, a response will not be given due to privacy reasons. We are unable to act as a mediator for issues that occur between customers.