Submit a request

This is a form dedicated for feedback. Should you contact us via this form, please be informed that we will not be responding to you individually. However, please be rest assured that we will check the contents of your feedback and use it for the improvement of our services.

For example: iPhoneX , SO-01J (Xperia XZ)

For Example: iOS 13.0.0, Android 9.0.0

Please fill in the Player Name used in-game.

Please enter the MJM-ID that is shown on the Start screen. Example: mjm12345678.

Please indicate the "Order Number" in the email received from Google Play after your purchase is completed. ※The order number starts with [GPA.] and includes hyphens (-). (Example:GPA.1234-5678-9012-34567) 【Checking through Google Pay】 1) Kindly login to 『Google Pay』(https://pay.google.com/) ※Please login to the Google Account where the payment issue occurs 2) Go to the detailed information by tapping the payment that has an issue. 3) Kindly check the order number, order dates, and the number of the purchased item.

For example:2020/01/01 00:00

In the case of multiple unreflected purchases, please indicate the date and time of purchase, and the purchased amount under "Remarks".

Sample Entry: November 1 around 12:30 UTC . (As much as possible, please provide us with your specific timezone)

Add file or drop files here


    Notes
    ‧ Please note that we will not entertain inquiries relating to game strategy.
    ‧ Product ideas and event proposals will not be entertained.
    ‧ Please note that we only provide support in English.
    ‧ Please do not reprint or use the contents of the reply message in full or in part for other purposes.