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  2. SONIC AT THE OLYMPIC GAMES – TOKYO2020

SONIC AT THE OLYMPIC GAMES – TOKYO2020

Experience the Olympic Games as you compete in exciting events at tourist attractions around the city!

Info&News

[Normal Version] [Updated 12/23]Issue wharein the users can only play in the Asakusa Area even if they purchased Free Pass
Difference Between the Normal Version and Offline Version
Available languages

  • If you suspect it may be a Technical Issue or Bug

    • ★ [Normal Version] [Updated 12/23]Issue wharein the users can only play in the Asakusa Area even if they purchased Free Pass
    • Stuck on Loading
    • In-game animation lags/In-game display issue/Connection errors
    • Unable to update
  • Purchase Issues

    • [Normal Version] My purchased items did not appear/The effect of my purchased items is gone
    • Purchased can't be restored even if I tap [Restore Purchases]
  • Account Issues

    • ★ Difference Between the Normal Version and Offline Version
  • Game-Related

    • Change the BGM
    • Change the character
    • Hot to use the spirit and TP (Training Point)
    • How to change the user information
    • Rewatch the story
    • What will be the next stage to play
  • Others

    • ★ Available languages
    • List of supported devices
    • Suggestions/Feedback
  • GDPR

    • Regarding GDPR inquiries
  • Contact SEGA Global Game Support Team

    • SONIC AT THE OLYMPIC GAMES – TOKYO2020 Inquiries
    • PC, Mac and Steam game support
    • No replies received after inquiring to help centre
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