For the following issues: In-game animation lags, In-game display issue, Connection error occurs - please refer to this FAQ before submitting a request.
※Kindly enter "Unknown" if you do not know any of the "Required items."
※If we are unable to verify ownership of the account, we will not be able to proceed with an account recovery. We seek your kind understanding on this matter.
■If you have any suggestions, please send them through the form linked below:
※ However, rest assured that we will verify your valuable opinion and work towards improving.
※ Please note that it is of our policy to not reply.
■ Reporting on Hacker and Harassment can be done through the form linked below:
- Username and ID of player with misconduct
- A description of their misconduct (When it happened, details of their actions etc)
※In regards to the result of the investigation, a response will not be given due to privacy reasons. We are unable to act as a mediator for issues that occur between customers.